We are sure you will be delighted with your purchase; however, should you wish to return your order for an exchange or refund, MeSéduire has a 14 day returns and exchange policy. We will exchange, credit or refund your MeSéduire purchase within 14 days of purchase/delivery with receipt, all tags attached and the item has not been worn.
Full price items may be refunded or exchanged. Please ensure the item(s) are returned in their original condition and packaging, with all tags, manuals and instructions still attached. We will not accept returns on lingerie that has been worn or returned in a soiled condition.
Please note the following information before returning:
Please ensure that briefs/knickers/G-strings/bodysuits are tried on over your own lingerie – we will not accept returns on lingerie that has been damaged or worn.
For hygiene reason we cannot exchange, credit or refund toys and latex unless the item is faulty.
All items must be returned with all labels attached in their original condition and packaging.
Outside of the 14 business days, refunds may be processed at our discretion.
Refunds are processed within 14 business days of receipt, to allow for inspection, onto the original method of payment (Credit card, gift voucher or PayPal account). We cannot facilitate with refunds to a third party. You will receive an email once your order has been refunded.
Please check on our website, contact our store, or email us at firstname.lastname@example.org to ensure that the item you would like to exchange is available in your preferred size. If the item you received has a fault, then please photograph the fault and attach the image to your exchange/refund request email. If your requested item isn’t available, we will contact you as soon as possible to offer either an alternative item/size or a refund (if the product is faulty).